Pharmacy Assistant (Fisher River Pharmacy) – Casual/On-Call Opportunity

SUMMARY:

To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.

DUTIES & RESPONSIBILITIES:

Customer Service

  • Greet customer promptly and gather prescription information according to Standard Operating Procedures
  • Refer to the pharmacist all clinical inquiries, for example, those related to medication purpose, use and recommendations (including prescriptions, OTC’s, and restricted sale products); diseases and conditions; professional fees; and other inquiries as required by law or company policy
  • Set realistic customer expectations as to wait times and effectively communicate the time to the customer
  • Managing customer inquiries both in person and over the phone
  • Adhere to all confidentiality and privacy requirements

Administration

  • Receive new and repeat prescription orders in accordance with Standard Operating Procedures
  • Answer telephone, ensuring that appropriate telephone etiquette is observed at all times and referring to a pharmacist when necessary.
  • Manage incoming faxes according to Pharmacy Standards of Practice

Prescription Workflow

  • Assist in prescription preparation to company’s standards and professional services
  • Data entry for new prescriptions, and managing refill request processing
  • Select medications to fill prescriptions
  • Efficiently count or measure, package, and label prescriptions,
  • Accept written prescription or refill requests from customers in person or via telephone
  • Accurately enter and maintain appropriate data within the applicable Pharmacy systems
  • Ensure prescriptions are prioritized correctly in accordance with workflow
  • Gather pertinent communication pieces for inclusion with prescription Inventory Management
  • Maintain cycle counts, proper storage and inventory management of medications within the pharmacy
  • Manage customer returns and expired products in accordance with established disposal protocol (e.g. Stericycle One Box)

General/Other

  • Provide support and assistance to the Pharmacist(s) as required, ultimately with a view to enhancing the Pharmacist/customer relationship
  • Maintain professional image (dress code) and conduct at all times
  • Promote marketing programs as appropriate and required
  • Follow Standard Operating Procedures and Pharmacist direction, and adhere to all legal requirements, including provincial and federal regulations and bi-laws
  • Comply with all established loss prevention policies and procedures
  • Maintaining cleanliness of work space according to 5s principles

Skills & Qualifications

  • High School Diploma
  • Diploma from a Pharmacy Assistant credited course recommended
  • Retail Experience an Asset
  • Exceptional customer service skills with a talent for building customer loyalty
  • Effective communication skills
  • MS Office
  • Effective organizational skills, ability to multi task
  • Problem Solving Skills

Submit resume (2 References) , cover letters, Criminal Name Check, Child and Adult Abuse Registry Check (at your own expense) to:
Maxine Murdock
Executive Assistant/Human Resource
Fisher River Economic Development Corporation

Ph: (204) 645-4505 Fax: (204) 645-4572 Email: ea@frecdev.com

Deadline to apply: Thursday June 16, 2022 @ 4:30 pm

Preference will be given to Fisher River Band Members

Successful Candidate will be subject to a pre-screening drug test (as per the FRCN Drug By-law 2004-01, Sec. 8.01). We thank all those who applied; however, applicants selected for an interview will be contacted.